Who runs this service
This website, harborlightsplumbing.com, and the Harbor Lights Plumbing service are operated by Harbor Lights Plumbing.
What we collect
The form gives us your full name, phone, email address, the job address and city or town, what you need and when, any extra notes, and your consent tick.
If you phone us, our call provider, Twilio, records the number you called from, the time and how long the call lasted. Calls are forwarded to the business that will quote, and they are not recorded.
The site host keeps brief security logs (for example IP addresses). There are no advertising or tracking cookies.
Why we collect it
We use them to arrange your quote, to answer your questions, and to keep track of which business has your request.
Where your details go
We pass your request to the one local plumber business that will quote and do the work. It is not sold or shared for marketing, and the business handles it under its own privacy policy.
Web3Forms sends the form to us, Twilio carries the calls and Cloudflare hosts the site. None of them uses your details for anything else.
How long we keep it
We keep request records only as long as we need them to deal with the job and the business that quoted, and no longer than two years.
Your rights over your details
Under the privacy laws of your state (for example the CCPA in California) you can ask for a copy of the details we hold about you, ask us to correct them, or ask us to delete them. Email [email protected]. If you are unhappy with our reply, you can complain to the privacy regulator in United States.
Changes
We post every update to this policy on this page and date it.
Updated